List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Obtain and interpret information for inventory. | 1.1.Obtain information to be included in inventory from internal and external sources. 1.2.Interpret and review inventory information for currency and accuracy. |
2. Enter data into inventory system. | 2.1.Accurately calculate costs according to commercial agreements. 2.2.Enter inventory information using clear formats and according to system requirements. |
3. Update inventory. | 3.1.Monitor the currency of inventory information and continuously update for accuracy. 3.2.Monitor bookings, allotments and requests, and adjust as required. |
4. Provide inventory information. | 4.1.Prepare inventory information, updates and briefings within required timelines. 4.2.Distribute inventory reports to colleagues using electronic transmission, wherever possible, to reduce waste of printed materials. 4.3.Provide assistance to colleagues on inventory use. |
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
establish and maintain product inventories for at least five different products, including consideration of the information items to be included in inventories as listed in the knowledge evidence as applicable
monitor currency and accuracy of above inventory information and update it over a period of at least four weeks
produce the following reports relating to above product inventories over the above period:
cost comparisons for various product suppliers
reservation reports
sales reports
usage rates for various product suppliers or agents
complete activities within commercial time constraints and deadlines determined by the organisation.
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
specific industry sector:
different types of inventory systems used
uses of various reports in inventory systems
industry commissions and mark-ups
specific organisation:
role of specific inventory system
functions of the inventory system
product knowledge of the products to be included in inventory
negotiated cost of supply, contractual arrangements and preferred supplier arrangements
appropriate mark-ups for the particular products controlled by the inventory
role of inventory control for:
products purchased from other organisations (suppliers)
products developed and delivered by the organisation itself
information items to be included in inventories:
allotments of any type of tourism, travel, hospitality or event product
commission
mark-up
product description
sales data
supplier net rates
selling cost
special packages
terms and conditions of sale.
Skills must be demonstrated in a tourism, travel, hospitality or events business operation or activity that maintains a product inventory. This can be:
an industry workplace
a simulated industry environment set up for the purposes of assessment.
Assessment must ensure access to:
computers, printers, information software and database programs currently used in the tourism, travel, hospitality or events industry to control product inventory
current commercial product information and operational documentation and data, supplier contracts and rates
internet and email
storage for computer data.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.